Q & A

What happens if my shift is cancelled due to rain?

If your shift is cancelled due to rain or unplayable field conditions your shift will be marked as completed and your volunteer requirement will be deemed to be satisfied. You will not be required to claim and work another shift.

What happens if I'm unable to work my shift and I'm within the 2 day unable-to-cancel window?

You can cancel your shift up to two days prior and claim another shift. If you're within the two day no-cancel period you are responsible for finding someone to cover your shift. It can be be anyone 16 and over. Just have them advise the snack shack manager they are working for you. If you are marked as a "no show" you will be unable to claim another shift.